Below is information regarding warranty. If you have any questions, please contact us so we may assist.
The Company makes no warranty, representation or other statement in respect of the Goods, their quality or their fitness for any purpose, except as stated expressly in these Terms of Sale, or as may otherwise be required by law.
The Company warrants that the Goods, whether manufactured by the Company, its Supply Line Partners or its Suppliers, as published in the Company’s current catalogues and supplied by the Company, shall, for a period of six (6) months from the date of dispatch of the Goods from the Company’s premises, be free of faulty workmanship, materials or design.
a) The warranties provided herein shall be effective, and impose liability on the Company to give effect to such warranty, only if:
b) The Company is provided with written notice of the circumstances giving rise to the claim arising within 30 days of the occurrence of such circumstances; and
c) The Company is permitted to inspect Goods before they are repaired or replaced; and
d) The Customer returns the Goods or components to the Company’s premises, at the Customer’s expense; and
e) The Company is satisfied, by its own examination of the Goods, that any alleged circumstances giving rise to the claim have not been caused by:
1. improper use, installation, operation, damage due to accident, neglect, lightning, or from improper repair, alteration, modification or adjustment to the Goods; or
2. unusual deterioration or degradation due to physical, electrical, electromagnetic or noise environments.
The Company’s liability for any loss, injury or damage, shall be limited to making good, by replacement or repair, at the Company’s option, and at the Customer’s expense in relation to costs over and above the direct costs of replacing or repairing the Goods or the component parts of the Goods at the Company’s premises, any defects which appear under proper use.
The Company warrants that any repairs that the Company undertakes to the Goods, shall, for a period of six (6) months from the date of completion of the repair, be free of faulty workmanship, materials or design for a further period of twelve months, but only in respect of the components that are the subject of the repair.
Any repairs, alterations or other works carried out to the Goods by a person other than an authorised representative of the Company shall invalidate the warranty.
If the Customer requests or insists that warranty service shall be carried out on site at the Customer’s premises then any costs over and above the direct costs of replacing or repairing the Goods or the component parts of the Goods at the Company’s premises shall be at the Customer’s expense.
For further details on warranty please visit our Terms & Conditions page